Return and Refund Policy
We accept returns only under the following conditions:
- The product received is damaged.
- You received the wrong product.
- No Return Or Exchange on ALLOWED TO OPEN PARCELS.
- Cosmetics items, once used, cannot be returned or refunded.
- Those Customer Who Doesn't Receive their Parcel or Do Fake Orders, PakCartify Block These Customers and They Do Not Able to purchase any PakCartify products In Futures. And If they need the Parcel 2nd time at any case, they need to Pay Full Payment in Advance Other Wise we Don't Serve Fake Customers,
Product issues and exchanges must be initiated within 3 days of receiving the order. After that, No Claim is Accepted. Please note that change-of-mind returns is not accepted. To initiate a return, contact us at +92 333 5712233 with your order details and proof of the issue (e.g., photos/video(s) of the damaged or incorrect item).
Once your return is approved, we will process a replacement or refund within 7-10 business days.
Contact Us
For any questions, concerns, or assistance, please reach out to us:
- Phone: +92 333 5712233
- Address: Islamabad